Franchise Operations Architect and Lean Six Sigma Black Belt. 12 years of experience optimizing supply chains, kitchen logistics, and facility management for national QSR and retail brands. Expert in inventory control and automated systems.
David Chen is an operations executive who specializes in turning chaotic franchise units into efficient, profitable machines. With a background in industrial engineering and a Lean Six Sigma Black Belt, David focuses on the tangible aspects of running a business: kitchen layouts, inventory logistics, and equipment maintenance. He has managed operations for major national chains, helping them reduce waste, optimize labor hours, and streamline supply chains using cloud-based ERP systems. His writing addresses the granular details of daily operations, from preventing equipment breakdowns to implementing automated ordering systems that shave seconds off service times. David bridges the gap between corporate technology standards and the reality of the shop floor.